Thought Leadership

Duke CE’s article library brings you the latest thinking from our thought leaders in Dialogue, the only truly global journal for managers and leaders.

Design thinking: The secret to Nedbank’s success

South African financial services company Nedbank discovered their customers’ real pain points – and how to fix them – using design…

The future of lifestyle brands is in danger

Customers are now more interested in opportunities for personalization and self-expression than established luxury brands that project an…

Responding to the new realities of retail

The retail industry faces disruption from all sides. If you embrace digitalization now, your company can stay ahead…

The hidden ways that financial models affect corporate culture

High- and low-margin companies don’t just have opposite approaches to profit-making; they also often have deep differences in company…

Focus on your customers and employees, and profit will follow

American Express’s Denise Pickett knows that purpose is a much more exciting motivator than strategy – and that…

Lessons in innovation from Asia

Flagging Western companies could learn a great deal about innovation from business models in Asia.   In my years…

Finance managers: end the acronym obsession

Financial professionals who insist on using complicated industry jargon make the entire field inaccessible.   I have become…

Using networks to lead for the future

Work is getting increasingly collaborative, but many leaders haven’t figured out how to fully harness this collaboration for…

Five truths about the next great inventions

It’s time to throw all of the traditional wisdom about innovation out the window. The next great inventions…

Julie Meyer on why Malta is the next entrepreneurial hotspot

Julie Meyer knows that entrepreneurs can listen and respond to the market in ways that corporations can’t. So she’s fostering…

The most important leadership lesson: when to shut up

Many experienced, accomplished leaders share a common weakness: they don’t know when to stop trying to add value….

Meet the female entrepreneurs using finance to build communities

Rosanna Ramos-Velita is a new kind of financial leader using her industry expertise to empower women and develop…