Strategy and Operations

Thin data: a new framework for understanding the world

While much hyped, big data doesn’t provide the whole story. Thin data is the solution.  Big data is…

How to encourage innovation by upending rules

Innovation is more important than ever, but is hard to achieve when employees spend most of their days…

How marketers can prove their value

Professor Christine Moorman of Duke’s Fuqua School of Business has developed the first industry-wide survey of marketing data. The…

ArcelorMittal South Africa’s hard-earned turnaround

The once-troubled metals giant ArcelorMittal South Africa is in the midst of an astounding turnaround under the leadership…

Four cultural forces that shape business in India

The world’s largest democracy holds tremendous opportunities for business – if you know how to navigate the country’s…

Protecting your business in today’s ambiguous multipolar world

Mirroring world’s political transformations in the 21st century, the global economy is also becoming multipolar.   Look at…

The benefits of design thinking for employee engagement

By applying design thinking principles to internal processes, you can begin to genuinely engage employees and put their needs…

The two key steps for fostering creativity

Most corporations pay lip service to the importance of creativity but don’t succeed at building environments in which…

Innovation can’t happen unless you trust your team

If you want to foster innovation, you must first trust employees and give them the freedom they need…

The uncertain future of Big Tech’s goodwill investment

Tech giants like Facebook have poured billions into goodwill investments in intangible assets. Can it last?  In my…

How Indian education produces sky-high achievers

India’s competitive universities and cultural emphasis on education are the secret to the country’s rich pool of talent….

England’s academy schools and the secret to high performance

England’s academy schools can offer a number of lessons about fostering high performance.  Every organization faces two perennial conundrums:…

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